Privacy Policy

Last Updated: January 1, 2025

Your Privacy Matters to Us

At eSIMMatch, we believe in complete transparency about how we handle your information. This privacy policy explains our practices for our eSIM comparison platform at https://eSIMMatch.com.

Quick Privacy Overview

  • We're a comparison platform - we don't sell eSIMs or collect account information
  • We use essential cookies to make our site work better for you
  • We respect your privacy - we don't sell your data
  • We use industry-standard security measures to protect your information

Information We Collect

Automatic Collection

When you visit eSIMMatch, we automatically collect:

  • IP address for security and geographic customization
  • Device information (browser type, operating system)
  • Website interaction data (pages viewed, time spent)
  • Referring websites
  • Geographic location (country level only)

Cookies and Similar Technologies

We use cookies to improve your browsing experience:

  • Essential Cookies: Required for basic site functionality
  • Analytics Cookies: Help us understand how visitors use our site
  • Performance Cookies: Monitor and improve site speed and reliability
  • Preference Cookies: Remember your settings and choices

How We Use Your Information

Improving Your Experience

  • Customize eSIM plan recommendations based on your location
  • Remember your currency and language preferences
  • Provide relevant coverage information for your region

Website Enhancement

  • Analyze site performance and user interaction
  • Identify and fix technical issues
  • Improve our eSIM comparison tools
  • Enhance site navigation and usability

Data Protection and Security

Our Security Measures

  • Secure HTTPS encryption for all site traffic
  • Regular security audits and updates
  • Industry-standard data protection protocols
  • Limited access to data by authorized personnel only

Data Retention

  • We keep automatically collected data for 12 months
  • Analytics data is anonymized after 14 months
  • Technical logs are retained for 30 days

Your Privacy Rights

Control Over Your Data

You have the right to:

  • Access any personal data we hold about you
  • Request correction of inaccurate information
  • Ask for deletion of your data
  • Opt-out of non-essential cookies
  • Object to data processing

Managing Your Preferences

  1. Cookie Settings

    • Adjust preferences via our cookie banner
    • Control through your browser settings
    • Opt-out of analytics tracking
  2. Browser Controls

    • Clear cookies and site data
    • Use private/incognito browsing
    • Disable third-party cookies

Information Sharing

We Do Not:

  • Sell your personal information
  • Share data with unauthorized third parties
  • Use your data for marketing purposes without consent

We May Share With:

  • Analytics service providers (anonymized data only)
  • Security monitoring services
  • Legal authorities when required by law

Third-Party Services

We use trusted third-party services for:

  • Website analytics (Google Analytics)
  • Performance monitoring
  • Security protection

Each third-party service:

  • Follows strict data protection guidelines
  • Has their own privacy policy
  • Processes data according to our agreements

Children's Privacy

Our service is not directed at children under 16. We do not knowingly collect information from children.

International Data Transfers

When we transfer data internationally, we ensure:

  • Adequate data protection measures
  • Compliance with international privacy laws
  • Appropriate security safeguards

Changes to This Policy

We may update this policy to reflect:

  • New features or services
  • Legal requirements
  • Privacy practice improvements

We'll notify you of significant changes through:

  • Website notifications
  • Updated "Last Modified" date
  • Email notifications for major changes